What's the best way to prepare meals?
Meals - reheat in the microwave, on high for 2-3 mins or remove from packaging and heat in a moderate oven in ovenproof dish.
Salads - made to be eaten fresh.
Soups - remove from packaging & reheat in a saucepan on the stovetop until heated through.
Pouches - defrost pouch in fridge overnight. Once defrosted, remove contents from package and reheat in saucepan or frypan until heated through.
How long will my meals last?
All of our meals have a 'use by' or 'best before' date clearly listed on the packaging. Ensure that contents of pouch meals are consumed within 3 days of defrosting.
What's the minimum order size?
HFC doesn't have a minimum order size. Order what you want, as you need!
When can I expect my order to be delivered?
HFC delivery times vary by location. We currently deliver orders on Monday. Check out our delivery page here for further information.
HFC produces fresh food in small batches. In order to facilitate production, our current order cutoff times are as follows:
Friday 11.59pm AEST for Monday delivery
Is there a delivery charge?
HFC uses a delivery partner & currently delivers in ZONES. Delivery charges are calculated according to these delivery zones. Visit our delivery page here for more information.
Delivery charges are as follows:
ZONE 1 - $15
ZONE 2 - $25
If your suburb is not listed, and you would like to place an order, contact us for a delivery quote.
How does the WELCOME20 discount code work?
We offer a welcome discount code for new customers. The minimum order for this code is $99. This code cannot be used in conjunction with any other offers or meal deals.